Personal Information Confidentiality
We use the information we request from you to gather information to aid us in increasing user-satisfaction on the site and software. We also use it to monitor player traffic patterns and overall site practices.
Personal information; such as your name, address, e-mail address, shipping information, phone number, credit card or other payment information; requested upon registration and any subsequent customer surveys and questionnaires on the Grand Reef Casino is considered private and will be used only to let you know when anything happens in your account, communications, transferring cash-out checks, software updates, deposits and withdrawals as well as to supply requested information.
Your Internet Protocol (IP) address may be used to analyse technical server problems and reorganisation. Your IP is also used in website management processes and general demographic information-gathering. When you sign up to be a member of Grand Reef Casino, you consent to the usage of your information for the said purposes. Clientele stay nondescript in information accumulation unless first entry is through a third party. Your private details are reserved for inside intents and purposes and are not shared or exposed to an outside party.
We will only share your information with associates elected to act on our behalf, including but not limited to - casino personnel, independent contractors, agents execute rewards and/or promotions under a privacy agreement. Sharing of your information will only be done to the extent necessary to provide a service / product you have requested in order to wrap-up transactions. We may also share your information law-enforcement and authorities to settle legal issues. The protection of Grand Reef Casino and its customers’ rights and safety, fraud protection and credit risk reduction takes priority above all.
Communications and advertisement
Grand Reef Casino members will be contacted by email, phone call or SMS about specials and deals, questionnaires and competitions, sweepstakes, newsletters containing updates about Grand Reef Casino operations and upgrades and affiliate information. The casino website may hold tracking software so that we may be able to confirm that you have received and opened emails that we send to you. An opt-out option is accessible to clients who do not want to receive correspondence of this nature.
Your privacy of information including your transactional activity is encrypted and protected with 256 bit SSL Security certificate. This is a typical practice across most financial institutions. Internet communication and data transmission through this medium offers little to no assurance of data security so all exchanges are at your own risk. We have a team dedicated to keeping up-to-date with security programmes. Your security comes first.
Your prizes are kept private and all information regarding this is stored securely in our operating locations.